Pre-sales engineering
Certified engineers who scope, demo, and POC vendor products in your environment — not slides in a conference room.
For IT teams
Built for the IT teams keeping India's enterprises running.
You don't need another reseller pitch. You need pre-sales engineers who understand your stack, deployment timelines you can actually hit, and a support escalation path that doesn't end at a ticket queue.
What you get
Engineering bandwidth, not sales handovers.
Foxelpie acts as your extended pre-sales and post-sales team — so vendor relationships don't consume IT calendar time.
Deployment timelines
Day-1, Day-30, Day-90 milestones agreed up-front with named owners. No "we'll get back to you" loops.
Integration with your stack
SIEM forwarders, AD/SSO bindings, ITSM ticket flows, MDM enrolment — set up by engineers who've done it 50 times before.
Support escalation path
Named technical contact at Foxelpie, direct line into vendor L3 when needed. 4-hour P1 response SLA, 24×7 for critical incidents.
Vendor-certified training
Hands-on certifications for your IT team from Fortinet, CrowdStrike, Microsoft, Sophos and more — fully sponsored under our partner programmes.
Licence management
Renewals tracked, true-ups handled, entitlements visible in one portal. No surprise expiries, no compliance audits gone sideways.
Realistic deployment timeline
From PO to production in 30–90 days.
Honest milestones we hold ourselves to, with mutual accountability.
Day 1 → 7
Kickoff & scoping
Joint scoping call with your team and our pre-sales engineers. Architecture diagram. Integration map. Success criteria for go-live signed off.
Day 8 → 30
Deploy & integrate
Product deployed in non-prod or pilot. Integrations to AD, SIEM, ITSM. UAT runbook agreed. Initial training delivered to your team.
Day 31 → 90
Production & handover
Production rollout with phased cutover. Operations runbook, escalation contacts, monitoring dashboards delivered. Post-go-live review at Day 60.
Honest expectations
What we won't do.
Resell without backing it up
If we don't have certified engineers on a product, we won't sell it to you. We'd rather lose the deal than leave you stranded post-purchase.
Hide behind vendor escalation
If a product breaks, you call us, not the OEM. We own the triage, the workaround, and the escalation to vendor L3.
Push licences you don't need
Quarterly entitlement reviews. We'll proactively tell you when you're over-licensed — even when it costs us revenue.
Disappear after the PO
Named technical account manager from Day 1 onward. Quarterly business reviews. Direct lines, not generic helpdesk emails.